Terms of use.

1. Acceptance of these terms

By visiting the site, creating an account, submitting an application, claiming a listing, sending us content, or appearing on the podcast, you agree to these terms and to our privacy policy, medical disclaimer, acceptable use policy, and community guidelines. If you do not agree, do not use the site.

2. Who can use the site

• You must be at least 18 years old to create an account or submit content.
• The site is operated from the United States. We do not target users in any country where this content would be unlawful. International users access the site at their own initiative and are responsible for local law.
• You may not use the site if a U.S. sanctions program prohibits us from providing services to you.

3. The editorial wall (published and auditable)

1. No pay-to-list. Listings are free. Practitioners cannot buy their way in.
2. No pharma, supplement, or insurance ads. Anywhere on this site.
3. No paid featured placement. Featured slots are editorial decisions, not ad units.
4. No preferential treatment for Resonance or FOS clients. A practitioner who pays Resonance for marketing services gets the same listing as a practitioner who does not.
5. Verified means met in person. Never "vetted." A verified badge means our editor met that practitioner, in person, at a published event.
6. Removal criteria are published. If a listing comes down, the rule it broke is published below.
7. Annual audit, published. Every year we publish what changed, what was removed, and why.

4. Your account

You are responsible for keeping your login credentials confidential and for everything that happens under your account. Tell us promptly if you suspect unauthorized access. We may suspend or terminate any account at our discretion, with or without notice, if we believe these terms or the law have been violated, or to protect the site or other users.

5. Your content and the license you grant us

"Your content" includes anything you submit through the site: listing details, biographies, photos, contact form messages, flags, vouches, podcast pitches, applications, search queries, and any other text or media.

You keep ownership of your content. By submitting it, you grant Resonance Agency LLC, publisher of Building the Future of Health a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for clarity, formatting, length, and accessibility), publish, distribute, display, and create derivative works of your content for the purpose of operating, promoting, and improving BTFOH and its sister properties (including Resonance Agency and FrequencyOS). This license continues as long as your content is on the site and for a reasonable period afterward for archival, backup, and legal compliance.

You represent that you have the right to grant this license, that your content is accurate to the best of your knowledge, that it does not violate anyone else's rights, and that it complies with the acceptable use policy.

6. Practitioner listings

• Listings are editorial. We may include, exclude, edit, reorder, decline, or remove any listing at any time, for any reason consistent with the editorial wall.
• If you claim a listing, you agree to keep the information accurate, to respond to corrections and removal requests from the editor in a reasonable timeframe, and to not use the BTFOH name, marks, or verified badge to imply endorsement of any specific protocol, product, supplement, device, or treatment.
• You may withdraw your listing at any time by emailing hello@buildingthefutureofhealth.com.
• We may syndicate listing data to partner editorial properties (including Resonance Agency and FrequencyOS) so practitioners can be reached across the network. You may opt out of syndication by writing to us.

7. Bookings and contact with practitioners

When you click a booking link, send a message through a contact form, or otherwise communicate with a listed practitioner, that relationship is between you and the practitioner. BTFOH is not a party to it, does not facilitate payment, does not provide care, and does not warrant the practitioner's services. Bookings, appointments, fees, refunds, and clinical outcomes are the practitioner's responsibility, not ours.

8. Third-party links and services

The site links to and embeds content from third parties (podcast hosts, video platforms, social networks, mapping services). We do not control those services and are not responsible for their content, privacy practices, or availability. Following a link or using an embedded service is at your own risk.

9. Intellectual property

The BTFOH name, logo, sun mark, wordmark, "Where independent healthcare earns trust," podcast title, site design, code, and original editorial content are owned by Resonance Agency LLC, publisher of Building the Future of Health and protected by U.S. and international intellectual property law. You may not copy, reproduce, redistribute, scrape, or create derivative works from the site except for personal, non-commercial reading, sharing of headlines and excerpts with attribution, or as otherwise expressly permitted.

If you believe content on the site infringes your copyright, follow our DMCA procedure.

10. Acceptable use

Specific prohibitions are listed in the acceptable use policy. Violations may result in content removal, account termination, and referral to law enforcement.

11. Medical disclaimer (summary)

The site is editorial, not medical advice. Nothing on BTFOH creates a doctor-patient relationship. We do not screen practitioners for clinical competence. Always consult a qualified clinician before starting, stopping, or changing care. Read the full medical disclaimer.

12. Disclaimer of warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, RESONANCE AGENCY LLC, PUBLISHER OF BUILDING THE FUTURE OF HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RESONANCE AGENCY LLC, PUBLISHER OF BUILDING THE FUTURE OF HEALTH, ITS OWNERS, OFFICERS, EMPLOYEES, EDITORS, CONTRACTORS, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR HEALTH OUTCOMES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, ANY CONTENT, ANY PRACTITIONER LISTING, OR ANY RELATIONSHIP YOU FORM WITH A LISTED PRACTITIONER, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID US, IF ANY, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THE SITE IS FREE TO USE, SO FOR MOST USERS THIS CAP IS $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages. In those jurisdictions, our liability is limited to the smallest extent permitted by law.

14. Indemnification

You will defend, indemnify, and hold harmless Resonance Agency LLC, publisher of Building the Future of Health, its owners, officers, employees, editors, contractors, agents, affiliates, and licensors from and against any claim, demand, loss, damage, liability, cost, and expense (including reasonable attorneys' fees) arising out of or related to (a) your content, (b) your use of the site, (c) your violation of these terms or the law, (d) your violation of anyone else's rights, or (e) any clinical service, product, or relationship between you and a listed practitioner.

15. Dispute resolution. Arbitration. Class action waiver.

Please read this section carefully. It affects your legal rights.

Informal resolution first. Before filing any formal proceeding, you and we agree to try to resolve the dispute informally. Send a written notice describing the dispute and the relief sought to hello@buildingthefutureofhealth.com or to Resonance Agency LLC, Attn: Legal, Providence, Rhode Island, USA. We have 60 days to respond before either party may proceed.

Binding arbitration. Any dispute that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be held in Rhode Island or, at your election, in your home U.S. state, or by phone or video. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class action waiver. You and we each agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over a class action.

Jury trial waiver. You and we each waive the right to a jury trial to the fullest extent permitted by law.

30-day opt-out. You may opt out of this arbitration section by emailing hello@buildingthefutureofhealth.com within 30 days of first accepting these terms, with the subject line "Arbitration Opt-Out" and your full name and account email. Opting out does not affect any other part of these terms.

Exceptions. Either party may bring a claim in small-claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property rights without first using informal resolution or arbitration.

16. Governing law and venue

These terms are governed by the laws of the State of Rhode Island and the United States, without regard to conflict-of-laws principles. For any claim not subject to arbitration, the exclusive venue is the state and federal courts located in Rhode Island, and you consent to personal jurisdiction there.

17. Removal criteria for listings

A listing may be removed if:

• The practitioner has lost their license or is under active investigation by a licensing board.
• Two or more verified peer flags allege patient harm.
• The listing makes claims we cannot substantiate and the practitioner declines to revise them.
• The practitioner asks to be removed.
• The listing violates these terms, the acceptable use policy, or the community guidelines.

Removed listings are reported in the next annual audit.

18. Termination

You may stop using the site at any time and may delete your account by emailing us. We may suspend or terminate your access at any time for any reason consistent with these terms. Sections that by their nature should survive termination (including content license, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law) will survive.

19. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top reflects the current version. Material changes will be announced on the site and, for registered users, by email. Your continued use of the site after the change becomes effective is your acceptance of the updated terms. If you do not agree, stop using the site and email us to close your account.

20. Miscellaneous

• Entire agreement. These terms, together with the policies they reference, are the entire agreement between you and us about the site.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Severability. If a provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent necessary.
• Assignment. You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• No third-party beneficiaries. These terms do not create any rights in favor of any third party.
• Notices. Legal notices to us must be sent to Resonance Agency LLC, Attn: Legal, Providence, Rhode Island, USA or to hello@buildingthefutureofhealth.com. We may notify you at the email address on your account.

21. Contact

Questions about these terms: hello@buildingthefutureofhealth.com.